The Craven “high-tech / high touch” culture revolves around our clients. A true measure of our strong customer service culture has been the genuine surprise expressed by clients’ members upon learning that we also work with other clients. Our responsiveness and attention to detail makes each client feel like they are our only client.
Over the past few years, Craven’s investment in both technology and personnel has provided us with the ability to leverage that investment to provide quality services to our clients in a cost-effective manner. Craven has built a strong technical team that has developed a proprietary database, client websites, and an online continuing education reporting system, virtual meeting capabilities and a mobile App for conventions. At the appropriate time, we can evaluate and determine how these solutions through technology can be leveraged to enable you to move towards your long-term goals.
Craven Culture Touchpoints
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